Japan's Ministry of Health, Labour and welfare (MHLW) and Immigration Services Agency(ISA) have put the information on their website regarding the regional consultation desks for those who have symptom or those who would like to consult in a foreign language with the aim that it could be useful for foreign residents who are not sure about contact points when they have worries or trouble.
List published by MHLW
MHLW publicize the list of call centers for Japanese Returnees and Potential Contacts and local call centers in Simplified Japanese, English, Chinese, Korean and Portuguese.
Please find information from 「地域別の相談窓口はこちら(Information on Local Call Centers)」at https://www.covid19-info.jp/ (including in English)
List published by ISA
ISA publicize the list of regional consultation desks (more than 250 contact points) in Japanese, English and Chinese. English: http://www.moj.go.jp/isa/
Revised version of “10 things to know about the COVID-19 as of right NOW”(as of November 20) : https://www.mhlw.go.jp/
Telephone Consultations in additional 7 languages : The Ministry of Health, Labour, and Welfare has started phone consultation service regarding the novel coronavirus in additional 7 foreign languages from 1st of December.
- Hotline by MHLW - TEL：０１２０−５６５６５３（toll-free）
- Languages: including English
- Open hours：(everyday including weekends and holidays） - Japanese, English, Chinese, Korean, Portuguese, Spanish：9:00〜21:00
- Please take notice that this service cannot provide medical advice such as diagnosis.